JIM’S PODCAST
Tune into our official podcast, where every week we delve into the authentic, unedited experiences of our franchisees and franchisors. Get a genuine glimpse into the life of running a Jim’s franchise through our commitment to complete transparency. Join us on this journey with our podcast.

The Jimโs Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jimโs Group.
Each week, I sit down with the people who make Jimโs what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what itโs really like to build a business inside the Jimโs system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades.
If youโre researching a Jimโs franchise, these conversations are essential listening.
You will also find them valuable if you’re looking to start a business or franchise.
Most small business owners juggle a dozen separate tech bills and hours of DNS and email headaches every week.
Lib from Jim's IT hands them one bill and takes the whole problem off their plate.
Lib runs Jim's IT Abbotsbury and spent 10 years in IT across government, corporate and MSP roles before starting her own business.
Six months into Jim's, he has a perfect run of five-star ratings. In this episode she explains what a managed service provider does for small and medium businesses.
You will hear how he folded one client's 12 tech bills into a single monthly invoice, what she runs for a 54-staff manufacturing business from the internet line to every laptop and phone, and why full-time IT support no longer needs a full-time salary.
He covers cyber security, NAS storage, corporate Wi-Fi, and the risks of hooking AI tools up to your email before you understand them.
If you run a business and manage your own tech, this one will save you hours.




