Are you an aspiring entrepreneur looking to start your own cleaning business?
Or perhaps you’re an experienced cleaner ready to take the next step and become your own boss?
If so, the Jim’s Cleaning franchise opportunity in New Zealand could be the perfect fit for you.
Discover the Jim’s Cleaning franchise model and explore the unique benefits, training, and support that set it apart from other cleaning franchises.
Gain valuable insights from Emma, the Jim’s Cleaning franchise partner representative in New Zealand, as she addresses common questions and shares advice for prospective franchisees.
The Jim’s Cleaning Franchise Opportunity
Jim’s Cleaning is a well-established and trusted brand in the cleaning industry, with a presence across New Zealand and Australia.
As a Jim’s Cleaning franchisee, you’ll be joining a network of dedicated professionals who are passionate about providing top-quality cleaning services to residential and commercial clients.
One of the standout features of the Jim’s Cleaning franchise is the comprehensive support and training provided to new franchisees. Emma explains:
“We like to get our prospective franchisees out on a free observation day so that’s a day where they go out with one of our existing franchises and get the chance to see firsthand if this is something that they’re interested in. You go around a few jobs and you get to ask the franchisee questions like how have they found the support from the Jim’s Group, what’s the journey been like for them, how do they find their jobs – all those questions around the day-to-day running of the business that most franchises have.”
This hands-on observation day is just the beginning of the extensive training and support you’ll receive as a Jim’s Cleaning franchisee.
The two-day induction training covers everything from health and safety to quoting and growing your business, ensuring you’re fully equipped to hit the ground running.

Comprehensive Training and Ongoing Support
The Jim’s Cleaning training program doesn’t stop at the initial induction.
New franchisees also receive five days of on-the-road training, where they learn the ins and outs of performing different types of cleaning services, from residential to commercial and beyond.
Emma elaborates on the training process:
“After the training process our new franchises are feeling really really confident to be able to hit the ground running and start their own business. And then off they go, but I guess the biggest thing that I always get asked is what’s the support like from there. The great thing about the Jim’s Group is that the franchise support ends up calling the new franchises every week just to check in, see how everything’s tracking, and if there’s any support or help or guidance that they need.”
This ongoing support from the Jim’s Cleaning franchise team is invaluable, especially for new business owners.
You’ll have a dedicated business coach and the ability to reach out to Jim Penman himself, the founder of the Jim’s Group, for guidance and advice.
Flexible Franchise Options
One of the key advantages of the Jim’s Cleaning franchise is the flexibility it offers.
As Emma explains, franchisees have the freedom to tailor their business to their specific goals and preferences:
“If you just want to focus on Commercial work, you can jump into your Jim’s Jobs app, you can turn off all your other types of lead and just get the commercial leads coming through. Something I do also mention to a lot of people as well when they’re wanting just commercial work is you know it is actually great to have a variety of the commercial and residential work going on because in New Zealand and probably in Australia as well, most businesses when you’re doing commercial work they pay you on the 20th of the following month. Whereas the residential work can be really great as well because you can usually get paid the same day, so for cash flow purposes having a mix of both is a really really good option.”
Whether you’re interested in focusing on commercial cleaning, residential cleaning, or a combination of both, the Jim’s Cleaning franchise model allows you to build a business that aligns with your strengths and goals.
Unbeatable Financial Support
One of the most unique and valuable aspects of the Jim’s Cleaning franchise is the financial support provided to new franchisees.
Emma explains the Jim’s Group’s “Pay for Work Guarantee”:
“If your income falls below $2,500 a week then you can go out and do some free cleaning services and for every free cleaning service that a franchisee does then we pay them $92 per service. So up to $2,500 a week. That’s probably one of the best benefits that I would say that I do talk to a lot of franchisees about because when you’re starting out it does take a little bit of time to build your business, so having support behind you with the paid for guarantee so having extra money coming in and the opportunity to be able to go out and show people what you’ve got as well really helps build businesses and it helps you with your income at the beginning.”
This Pay for Work Guarantee is a game-changer for new franchisees, providing a safety net as they work to establish their cleaning business.
Rather than relying on a minimum income guarantee with strings attached, Jim’s Cleaning franchisees are actively paid to go out and showcase their services, building their client base and revenue.
Owning Your Clients and Territories
Another key differentiator of the Jim’s Cleaning franchise is the ownership structure.
Unlike some cleaning franchises that provide pre-existing clients or territories, Jim’s Cleaning franchisees own their clients and territories outright.
As Emma explains:
“Something I do also mention to a lot of people as well is you know, if you are shopping around and if you, you know, other franchises out there that do provide contracts or clients for you, quite often what’s happened there is they’re quoting that job, so it might be an under-quoted job to get in the first place. And you’ve got that contract that you do need to continue to do, but what happens is you generally don’t own that client. Whereas with Jim’s, any client that a franchisee brings on or that we send you, the franchisee owns. And that is so important when it comes down to how much is your business worth, because at the end of the day, if you don’t have clients, a regular clients, and you can’t sell those clients, your business isn’t actually worth that much.”

This ownership model is a significant advantage for Jim’s Cleaning franchisees, as it allows them to build true equity in their business.
When the time comes to sell or expand, franchisees have the freedom to do so on their own terms, without being beholden to pre-existing client contracts or territories.
Affordable Franchise Fees and No Percentage Royalties
Another aspect of the Jim’s Cleaning franchise that sets it apart is the transparent and affordable fee structure.
As Emma explains, there are no hidden costs or percentage-based royalties:
“That’s probably another really really important thing to know is so that the Jim’s Group doesn’t take a percentage of your income. So we’ve got our fixed monthly fees which we can go over, you know, later on through this, but there is no percentage. So that’s probably one of the greatest parts – you could have a really successful business, but it’s still just going to be the flat fee that we charge.”
The fixed monthly fees cover a wide range of services and support, including:
- Technology fees for the Jim’s Jobs app
- Advertising and marketing
- Lead generation through the Jim’s Group call center
- Dedicated personal receptionist
- Business coaching and support
This transparent fee structure, combined with the lack of percentage-based royalties, means that Jim’s Cleaning franchisees can keep more of their hard-earned revenue and reinvest it back into growing their business.
Leveraging the Jim’s Brand and Reputation
When you become a Jim’s Cleaning franchisee, you’re not just starting a cleaning business – you’re tapping into the power of the Jim’s brand.
As Emma explains, this brand recognition and trust is a significant advantage:
“The strength behind it and how it’s been, you know, in New Zealand for 30 years, so people know and trust the brand. It’s huge in Australia as well, and you know, definitely growing in New Zealand. I think when it comes down to the brand, it speaks for itself, and you know, a lot of people would know someone that’s been involved with Jim’s as well, and the feedback out there once you talk to any franchisee is really strong.”
The Jim’s brand is synonymous with quality, reliability, and trust – attributes that can be invaluable when attracting new clients.
Franchisees also benefit from the brand’s extensive marketing and advertising efforts, which help drive leads and awareness in their local markets.
Promoting Your Business with Social Media
One of the unique advantages of the Jim’s Cleaning franchise is the freedom and support it provides when it comes to promoting your business through social media.
“A lot of other franchises are really restrictive in what you can post, they might say you can only post these things or you’re not allowed to post at all. Whereas we allow you to do that – we want you to be able to post pretty much anything you need to, to get yourself busy, whether it be in local Facebook groups or on your business page.”
This social media flexibility, combined with the ability to leverage the Jim’s brand, can be a powerful tool for Jim’s Cleaning franchisees to attract new clients and build their online presence.
Franchisees are encouraged to actively engage with their local community, share their expertise, and showcase the quality of their work.
Building a Valuable Asset
One of the long-term benefits of becoming a Jim’s Cleaning franchisee is the opportunity to build a valuable, sellable asset.
As Emma explains, the ownership structure of the franchise allows franchisees to capitalize on their hard work:
“Something I do also mention to a lot of people as well is you know, if you are shopping around and if you, you know, other franchises out there that do provide contracts or clients for you, quite often what’s happened there is they’re quoting that job, so it might be an under-quoted job to get in the first place. And you’ve got that contract that you do need to continue to do, but what happens is you generally don’t own that client. Whereas with Jim’s, any client that a franchisee brings on or that we send you, the franchisee owns. And that is so important when it comes down to how much is your business worth, because at the end of the day, if you don’t have clients, a regular clients, and you can’t sell those clients, your business isn’t actually worth that much.”
By owning their clients and territories, Jim’s Cleaning franchisees can build a thriving, sustainable business that can be sold or passed on to future generations.
This ownership model, combined with the Jim’s Group’s support and training, creates a pathway for franchisees to build true wealth and equity.

Becoming a Jim’s Cleaning Franchisee
If you’re interested in becoming a Jim’s Cleaning franchisee in New Zealand, the first step is to reach out to Emma and schedule a free observation day.
During this hands-on experience, you’ll have the opportunity to see the business in action and ask questions of an existing franchisee.
As Emma explains, the Jim’s Group is looking for specific qualities in their franchisees:
“Communication is the number one thing, being able to communicate easily and professionally and also just being able to relate to the client as well and hold that professional level. And then obviously the desire to do a really really good job and work hard. You know, it’s your own business, it’s not a job, so you want to put everything that you’ve got into this.”
If you possess these qualities and are ready to take the leap into business ownership, the Jim’s Cleaning franchise could be the perfect fit.
To learn more, visit the Jim’s Cleaning website or call 0800 454 654 to speak with Emma and request an information pack.
Don’t forget to check out the Jim’s Group YouTube channel and the Jim’s Podcast for more insights and advice from Jim Penman and the Jim’s team.
Key Takeaways
- Jim’s Cleaning offers a comprehensive franchise model with extensive training, ongoing support, and financial guarantees to help new franchisees succeed.
- Franchisees have the flexibility to tailor their business to their strengths and goals, whether that’s focusing on commercial, residential, or a mix of both.
- The Jim’s brand and reputation provide a significant advantage, allowing franchisees to leverage the trust and recognition of the well-established Jim’s name.
- Franchisees own their clients and territories, giving them the ability to build true equity and a valuable, sellable asset.
- The transparent, fixed-fee structure and lack of percentage-based royalties mean franchisees can keep more of their hard-earned revenue.
- Jim’s Cleaning franchisees benefit from the freedom and support to actively promote their business through social media channels.
If you’re ready to take control of your career and build a thriving cleaning business, the Jim’s Cleaning franchise opportunity in New Zealand could be the perfect next step.
Reach out to Emma today to learn more and schedule your free observation day.